When you interact with our website or book a discovery call, we may collect the following information:

• Contact details — your name, email address, phone number, and company name when you submit a form or book a call.
• Usage data — pages visited, time spent on site, browser type, and referring URL, collected automatically via analytics tools.
• Communication data — emails, messages, or notes exchanged during or after a discovery call.
• Booking data — appointment time, timezone, and any pre-call notes submitted via our scheduling tool (Calendarbug).

We do not collect sensitive personal data such as financial information, government identification numbers, or health data.

We use the information we collect solely to provide and improve our services:

• To schedule and conduct your free discovery call.
• To send you a project proposal or follow-up information you requested.
• To respond to your enquiries in a timely manner.
• To understand how visitors use our website so we can improve it.
• To send occasional service-related communications (you may opt out at any time).

We do not sell or share your personal data with third parties except in the following limited circumstances:

• Service providers — we use trusted tools such as Calendarbug (scheduling), Google Analytics (website analytics), and email providers to operate our business. These providers process data on our behalf under confidentiality agreements.
• Legal obligations — we may disclose information if required by law, court order, or governmental authority.
• Business transfers — in the event of a merger or acquisition, your data may be transferred as part of that transaction, subject to the same privacy protections.

Our website uses cookies — small text files stored on your device — to improve your browsing experience. We use:

• Essential cookies — necessary for the website to function correctly.
• Analytics cookies — to understand visitor behaviour and improve our site (via Google Analytics).

You can control or disable cookies through your browser settings at any time. Disabling cookies may affect some functionality of the website.

We retain your personal information only for as long as necessary to fulfil the purpose it was collected for — typically the duration of our business relationship plus a reasonable period thereafter for legal and administrative purposes.

If you request deletion of your data, we will remove it from our active systems within 30 days, subject to any legal retention obligations.

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Correction — request correction of inaccurate or incomplete data.
• Deletion — request that we delete your personal data.
• Objection — object to how we process your data in certain circumstances.
• Portability — request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at business@sepl.tech. We will respond within 30 days.

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

If you believe your data has been compromised, please contact us immediately at business@sepl.tech.

Our website may contain links to third-party websites (such as our Calendarbug booking page). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a minor, please contact us and we will delete it promptly.

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

• Email: business@sepl.tech
• Company: Shanubogh Enterprises Pvt. Ltd.
• Registered in: India

We will respond to all privacy enquiries within 5 business days.